FAQ

Most frequent questions and answers
No. All products are instant digital downloads using PDF format. This means nothing will be shipped.
Once you purchase a product, it’s yours forever!
All sales are final. Due to the nature of our products, we do not offer returns or refunds at this time. Please note that colors may vary slightly based on each individual printer.
No. Because technology can vary based on computer and printer, we are unable to provide any technical help at this time. 
Most devices have a pre-installed PDF reader, such as Adobe Reader. If your particular device does not have a PDF reader, you can download Adobe Reader here (https://get.adobe.com/reader/). It’s the most popular one and it’s free. 
 
All files are sent using a compressed ZIP file.
 
On a laptop or PC: You can save the ZIP file to your computer > right-click > select “Extract All”. Once the file is saved on your computer, you can open it and print your files. You can also send them to your mobile device if needed.
 
On a mobile device: You may need to get a free app before you can download the ZIP file to your mobile device. Otherwise, you might be able to hold the ZIP file icon and then click “Extract”. 
We recommend printing your pages at home. You can also have your order printed at a print shop or office supply store if you want better paper material. 
Unfortunately no, only one code may be used per order. Discount codes cannot be used more than once. We appreciate your understanding.
Feel free to send all your comments or questions to help@mikano.store
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